Critical Mass

London, United Kingdom

Digital

Basic Info

Core Competencies: Digital, Mobile, Social Media, E-Commerce, SEO, Marketing/Creative Services, Direct/Tele/Database Marketing/CRM, Branded Content/Entertainment, Market Research/Consulting, Marketing Technologies/Analytics, Media Buying/Planning, Branding/Product Development, Strategy and Planning, Financial, Technology, Online services, Institutional/Public Interest/Nonprofit, Retail, Beauty, Fashion, Luxury Goods, Travel and Tourism, Consumer

Founded in: 1996

Network:

Employees: 850

Awards: 54

Creative Work: 23

Clients: 11


Contact Information

Bankside 2, 100 Southwark Street
London SE1 0SW
United Kingdom
Phone: (+44) (0) 208 618 1750
Email:

David Eastman

Chief Executive

Jane McNeill

Managing Director

Phone: (+44) 020 7942 0453

Core Competencies: Digital, Mobile, Social Media, E-Commerce, SEO, Marketing/Creative Services, Direct/Tele/Database Marketing/CRM, Branded Content/Entertainment, Market Research/Consulting, Marketing Technologies/Analytics, Media Buying/Planning, Branding/Product Development, Strategy and Planning, Financial, Technology, Online services, Institutional/Public Interest/Nonprofit, Retail, Beauty, Fashion, Luxury Goods, Travel and Tourism, Consumer

Founded in: 1996

Network:

Employees: 850

Awards: 54

Creative Work: 23

Clients: 11

Critical Mass

Bankside 2, 100 Southwark Street
London SE1 0SW
United Kingdom
Phone: (+44) (0) 208 618 1750
Email:

David Eastman

Chief Executive

Jane McNeill

Managing Director

Phone: (+44) 020 7942 0453

About Us

Critical Mass is a global experience design agency with a relentless focus on the customer. We’ve been doing digital for two decades, but we still meet every challenge head on, with the same tenacity as we have since day one. 

Today we’re 850 people in 12 offices on 4 continents.

We’re thinkers. Tinkerers. Makers. Do’ers. We speak a dozen different languages and are inspired by a million different things. But no matter our discipline or where we are in the world, we’re united by a common excitement for digital that’s absolute and contagious. 

 

Philosophy & Competitive Advantages

The way a customer experiences a brand has a profound impact on perception, purchase behavior and loyalty. That’s why our work begins and ends with our clients’ customers. We listen to them. Validate with them. We even include them in our experience-design process. We do this so we can make things simpler, more useful, more entertaining, more convenient. And hopefully, in some way, change their lives. 

Network Description

Critical Mass is a part of Diversified Agency Services, a division of Omnicom Group Inc. 

Featured Work