Title "Coca Cola Light 25th Anniversary Billboard"
Agency Momentum Worldwide
Campaign Coke Light Billboard, 25th Anniversary
Advertiser Coca-Cola Company
Brand Coke Light

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Business SectorSubscribers Only
Type Promotion & Event

Momentum Worldwide

Our Total Brand Experience perspective and approach is unique to Momentum. And our heritage and proven history of excellence is the foundation upon which we’ve built our approach. We attack everything we do with the context that a brand is only as good as what it does, across every single touch point. It’s that unique thinking that energizes all our actions with a competitive advantage that can’t be matched. This amplifies our other major points of difference:

  • Technology: We operate without creative or platform boundaries by implementing the latest technology to immerse consumers in every brand experience. Through our Creative Technology discipline, we have innovated across augmented reality, digital environments, motion simulation and more, inspiring people to rethink what a brand stands for.
  • Data Leadership: Clients don’t want big data — they want big answers and insights. Our strategic insights team isn’t about just measuring outcomes — they are involved from the very beginning of the concepting process to ensure that the experience we create caters to and tracks measurable consumer behaviors.
  • Proven Return: We measure every aspect of our work, including the most important one: direct and indirect impact on sales and qualified leads. We are able to prove the return on our clients’ investments beyond soft metrics like impressions or conversation. We have a specific, leading expertise in business-to-business, advancing into major partnerships and contracts for our clients.
  • Scale: Not only do we deliver tens of thousands of brand experiences annually across the globe, we give consumers the social and digital tools to personally share them. No agency reaches more consumers with engaging, interactive branded content. This is in addition to our network’s own global and national scale. 
  • Strategic Business Leadership: Our client teams include strategic business leaders who understand the complexities of the business and the competitive landscape. This allows us to not only meet and exceed expectations, but also to proactively bring forth new creative thought and solutions. 

Latest News

BRAND ABSENCE MAKES THE HEART GROW FONDER

  • Global study mapping consumer sentiment discovers links between brand exposure and brand indifference
  • Affection for brands growing colder among Millennial generation

New York – May 21, 2014 – Global research from marketing agency Momentum Worldwide reveals that people in countries with long-established consumer spending power – Japan, the UK and the USA – feel less connected with brands than those in emerging markets.

Brands operating in more developed consumer economies are less likely to forge meaningful relationships with customers than those in emerging markets, as global research reveals that over half of British, Japanese and American people report indifference towards some of the best known brands in the market.

The study asked over 6,504 respondents across nine markets to classify their feelings towards well-known brands by types of interpersonal relationship: specifically whether they see a particular brand as a family member, friend, acquaintance or enemy. Over half (54%) of those asked in Britain would not consider brands as any more than an acquaintance. In Japan and the United States, 55% and 45% respectively, report a similar emotional distance from popular brands.

In the UK, only 15% would consider brands as a member of the family. Similarly, in Japan, which tops the list of nations where affection for brands shows up low, only 13% hold a similar affection for the brands for which they have identified awareness. This is in stark contrast with emerging economies such as Brazil, Mexico and the Philippines where more than a third of those questioned would consider these brands as a member of their own family.

Most concerning, perhaps, is a clear wane in brand affection among younger respondents — the Millennial generation. Globally, those who see brands as the closest to them are in the 25–31 year old bracket with over a quarter (28%) of respondents considering them as a family member or a significant other. This drops by a considerable five points in the sought-after 18–24 bracket.

Pertinently, the study also asked respondents to score brands based on how authentic they think the brand is among their peers and social networks. There is an 89% positive correlation between brands that are seen as most authentic and brands which people would consider part of their family.

Commenting on the research, Matthew Gidley, Director of Insight and Strategy of Momentum UK, said “What we are seeing here is a critical case of brand fatigue for countries in which people have experienced a sustained and extensive exposure to brand messages.

“As academic marketers and anthropologists predicted almost two decades ago, brands are experiencing a shift in demand away from mass market advertising towards the provision of a more personalized and individual experience. In more developed consumer economies, people’s priorities have changed. As global brands become more accessible to a greater variety of people, less and less are using them as status symbols or emblems to demonstrate their own success. Instead, they expect these brands to open up an honest and authentic dialogue upon which they can build their own stories.”

“Our research is a wakeup call for global brands in more developed economies, making clear that they must evolve with their changing audiences to guarantee their relevance and their futures,” said Momentum Worldwide Chairman & CEO Chris Weil. “Today, people demand authentic connections and value, making the ability to create individual, personalized experiences a higher priority than ever. We’re excited to advance our position as total brand experience leaders with this intelligence, taking our clients’ businesses even further with stronger insight into the leading factors driving connection, consideration, conversation and purchase across diverse markets.”

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NOTES TO EDITORS: This research was carried out across nine markets globally including Australia, Brazil, China, India, Japan, Mexico, the Philippines, South Africa, Taiwan, Thailand, the United Kingdom and the United States of America.

Supplementary statistics

Markets reporting the strongest emotional connections between brands and consumers

  • Philippines
    • 70% would consider their relationship with brands to be friendships or stronger
    • Over half (56%) of these respondents see brands as a member of their family or spouse
  • Mexico
    • 67% would consider their relationship with brands to be friendships or stronger
    • Over half (61%) of these respondents see brands as a member of their family or spouse
  • Brazil
    • 64% would consider their relationship with brands to be friendships or stronger
    • Over half (58%) of these respondents see brands as a member of their family or spouse

Markets reporting the most emotional distance between brands and consumers

  • Japan
    • 55% would consider brands to be no more than an acquaintance
    • Of these, 7% see brands as their enemy or arch rival
  • United Kingdom
    • 54% would consider brands to be no more than an acquaintance
    • 17% of these would categorize brands as their enemy or arch rival
  • United States of America
    • 45% would consider brands to be no more than an acquaintance
    • 20% of these respondents cite enemy or arch rival as the most analogous to their brand relationships

ABOUT MOMENTUM WORLDWIDE

It's not about what brands say. It's what they do that matters. People are no longer satisfied with simply "hearing" a brand's message; now it's the actual experiences we have with a brand that define its relevance—emotionally, socially and when it's time to buy. That's why Momentum Worldwide helps brands imagine, create, curate and manage their Total Brand Experience. Our job is to create meaning and connections for the best brands in the world. We do this with expertise in business and communications strategy, idea and content creation, and flawless execution across every possible touch point—including events, sponsorships, promotions, advertising, shopper and retail, music, entertainment, social, digital, product and package design and beyond. Part of the Interpublic Group of Companies (NYSE:IPG), we operate in over 50 countries for partners including American Express, Coca-Cola, Mondelez, Microsoft, Walmart, William Grant & Sons and many more.

momentumww.com and @momentumww

Contact:

Graham Nolan

VP, Marketing Communications, North America

Momentum Worldwide

+1 212 367 4515

graham.nolan@momentumww.com

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