SUPPORT:
Technical Support Conditions of Use
and terms of service
Privacy Policy SALES POLICY

SALES POLICY FOR ADFOLIO SUBSCRIPTION

- What forms of payment do you accept?
- What is your privacy policy?
- What about the User Agreement?
- Why must I register?
- Why do I have to accept cookies on my computer?
- What are the different accesses to creative work on AdForum.com?
- How do you enforce the limitations relative to a subscription?
- Can I place an order offline - by fax or phone?
- Can I place an order if I am located outside of the United States?
- How can I check the status of my order?
- What is your renewal policy?
- What about a change of price?
- What is your cancellation policy?
- How can I contact AdForum.com?

Please also review our Privacy Policy Statement and our User Agreement, which also govern your visit to AdForum.com, to understand our practices.

What forms of payment do you accept?

AdForum.com accepts payments through Visa, American Express and Master Card. If you have any other payment inquiries, please contact us by phone at +1 201-792-3007 between 8 AM - 5 PM EST (New York time), or by e-mail at click here.

What is your privacy policy?

Personal information received by AdForum.com through AdFolio subscriptions will not be sold, bartered or distributed to third parties except to our partners in aggregate terms under specific circumstances. For more information, please see our Privacy Policy Statement.

What about the User Agreement?

Please take the time to Why must I register?

Creative work is protected by copyright and restrictions of use. AdForum.com respects the intellectual property rights of others. When you register, you identify yourself as a professional of the industry, you acknowledge that the creative work on the site is the property of others and is presented solely for the purpose of evaluation. You agree not to duplicate this material and that you will use it for research, information and internal review purposes only.

Why do I have to accept cookies on my computer?

This site requires "cookies" to check your subscription status and to work properly. If you are having problems logging into some sections, please make sure that your browser is "cookies enabled". Contact us for instructions on how to enable your system for cookies.

What are the different accesses to creative work on AdForum.com?

AdForum.com proposes a wide access to creative work online to the advertising community. Different rules apply for the access to creative work through the site:
Free access
- the ads featured on AdForum’s homepage:
- the 2 ads posted by agencies in the Agency Preview Homepage section
- the 2 ads published by AdForum Editorial Team in Today’s Ads
Free access for registered professionals
- The ads published in the portfolios of agencies accessed through Agency Preview.
Subscription access:
- All the ads accessed through AdFolio (video, radio, print, billboards, case studies, Flash animation, banners, Web pages, etc.)
- Award-winning ads: the best award winners from festivals worldwide
- Special Events collections: all the reels broadcast during special events, like the Super Bowl, the Oscar Night, etc.

How do you enforce the limitations relative to a subscription?

When buying an individual AdFolio subscription, you acknowledge that you are the only person who will use the subscription and that you must keep your login and password confidential. The simultaneous use of a subscription by more than one person at the same time may result in the cancellation of your subscription, without refund.

When buying a corporate subscription for 10 or 25 users, you acknowledge that the login and password you receive can not be shared by more than 10 or 25 persons. The simultaneous use of your corporate subscription by more than 10 or 25 persons at the same time may result in the cancellation of your subscription, without refund.

Can I place an order offline - by fax or phone?

Since you need to accept cookies on your computer when you register, we ask you to subscribe online to any AdFolio service and don’t accept subscriptions by phone, fax or mail.

Can I place an order if I am located outside of the United States?

Absolutely! The Credit Card payments are processed in the United States, but Visa, Mastercard and Amex allow us to accept orders from everywhere. Please remember that the prices for all orders are stated in U.S. Dollars but will be converted to your local credit card billing currency by the credit card bank processor.

How can I check the status of my order?

With your login and password, you can always check the status of your subscription on the "My AdForum" pages.

What is your renewal policy?

When you subscribe to AdFolio on a yearly basis, whether you pay all in one time or by monthly installment on your credit card, your subscription will be automatically renewed unless you ask us to stop it. To make sure your access to AdFolio is not disconnected, we’ll continue to charge you on the same Credit Card with the same periodicity you chose first. One month prior to the renewal date, we’ll contact you by email to make sure you’re still interested or give you the opportunity to cancel the renewal.

What about a change of price?

As usual, we reserve the right to change the amount of, or basis for determining, any fees or charges for the services we provide, and to institute new fees, charges or terms, but only upon prior notice to customers, always giving you to opportunity to react if you want to.

What is your cancellation policy?

For AdFolio like for any of the subscription services provided by AdForum.com, there is no cancellation, nor refund. However, if you have a technical problem to access ads purchased through an AdForum.com subscription, please contact us by email here or by phone at +1 201-792-3007 and we will be happy to help you and to solve the problem.

How can I contact AdForum.com?

We welcome your feedback - and we wish to address any issues or questions you may bring to us quickly. Please use our “Contact Us” page to submit questions, comments or suggestions. Send us specific questions or comments involving AdFolio by email here.