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Philosophy & Competitive Advantages
In retail, connecting with the customer’s need at the right moment is essential. Creative Channel Services (CCS) is an award-winning retail marketing agency dedicated to improving sales and profitability for our clients by helping them enhance their customers’ shopping experience.
We focus on educating, empowering and motivating retail personnel to connect our clients’ brand messaging with customer needs in the critical moments leading to a sale. Only CCS combines in-store marketing representation with CyberScholar® online training to build brand awareness and advocacy nationwide – for remarkable results that drive our clients’ long-term success.
CCS is a subsidiary of Omnicom Group Inc. (NYSE: OMC), a leading global advertising, marketing, public relations and corporate communications company representing more than 5,000 clients in 100 countries. As a member of Omnicom's Diversified Agency Services (DAS) division, CCS has access to expansive resources and strategic relationships that allow us to collaborate in developing multifaceted, comprehensive marketing solutions of the highest quality â€“ for remarkable and measurable results.