Philosophy & Competitive Advantages

We believe in the power of brands. We believe that brands have the power to have an influence in both their communities and the world at large. And, with that power and influence, we believe that brands also have a certain amount of responsibility to make a difference in people’s lives.

At Marcus Thomas, we have power, too. We’ve got brain power. Data power. Dev power. Magical, borderline-creepy media power. The kind of power that can really go to your head. The kind of power that the advertising industry largely abuses. It’s probably why a lot of people ignore advertising, distrust it, or pay their hard-earned money to avoid it altogether.

Don’t we all have a responsibility to do better? Can’t we use our collective powers for good? If we can make sense of multi-touch attribution, can’t we also find a way to give kids more childhood? If we can use pixels to do geofenced dynamic retargeting, couldn’t we also help make yardwork less of a chore? If we can have an influence on where and when people shop for food, couldn’t we also help deliver some joy in the process?

Marketing metrics are important, sure. But marketing metrics don’t make life better for our audience. So we have to think about The Human MetricSM, too. What did we do to create value for people? What good did we do for them?

From our very inception, it has been our mission to help our clients leverage the power, the influence and the responsibility of their brand to make a difference in people’s lives. 


Our Values:

INSPIRED THINKING: Ask a better question

RESPECT AND COLLABORATION: Listen as passionately as you speak.

COMMUNITY: Leave everything a little better than you found it.

FUN: Make work play.

ACCOUNTABILITY: Do what you say.

DIVERSITY: Honor different perspectives


New Business

Stephanie Sumner
SVP, Business Development


Number of Employees: 285
Nancy Hill
Chief Executive Officer
Stephanie Sumner
SVP, Business Development
Mark Bachmann
Chief Client Officer
Phone: 216 292-4700
Jamie Venorsky
Chief Creative Officer
Raphael Rivilla
Chief Media Officer
Heidi Modarelli-Frank
Chief Relationship Officer



Advertiser Brand Business Sector Type of Work since
Akron Children's Hospital Akron Children's Hospital Hospitals, Healthcare facilities & Medical Services
Behr Paint Company Behr Paints, Wood Protectors, Paint Brushes, Adhesives
Dexcom Dexcom Medical Equipment
  • Digital
Diebold, Inc. Diebold, Inc. Banking, Finance, Law & Insurance
KeyBank KeyBank Banking & Financial Services, Investments, Stock Brokers
Masco Corporation Kraftmaid Cabinetry Home Furniture
Lake Erie Shores & Islands Lake Erie Shores & Islands Destinations (Countries & Places)
Ohio Lottery Commission Ohio Lottery Others
Swagelok Company Swagelock Industrial Equipment & Machinery
The Sherwin-Williams Company The Sherwin-Williams Company Paints, Wood Protectors, Paint Brushes, Adhesives
The Timken Company The Timken Company Manufacturing
Ohio Division of Travel and Tourism TourismOhio Destinations (Countries & Places)
MTD Products Troy-Bilt Gardening Instruments & Products, Garden Furniture