Contact Information

The HXK Building 3 Pancras Square
London N1C 4AG
United Kingdom
Phone: (+44) 020 3793 3800
Email:
Website:

Xavier Rees

Xavier Rees

Chief Executive Officer, Havas London, Havas CX helia and Field Day
Tracey Barber

Tracey Barber

Global Chief Marketing Officer, Havas Creative Group

Phone: 07950 181 189

Dominique Bergantino

Dominique Bergantino

Managing Director (London), Co-President CX UK
David MacMillan

David MacMillan

Managing Director (Cirencester), Co-President CX UK
Stuart Peddie

Stuart Peddie

Executive Creative Director
Ol Janus

Ol Janus

Global Head of Data
Lucy Halley

Lucy Halley

Head of Strategy

Basic Info

Founded in: 1990

Parent Company:

Network:

Employees: 166

Awards: 5

Creative Work: 11

Clients: 27

Founded in: 1990

Parent Company:

Network:

Employees: 166

Awards: 5

Creative Work: 11

Clients: 27

Havas CX helia

The HXK Building 3 Pancras Square
London N1C 4AG
United Kingdom
Phone: (+44) 020 3793 3800
Email:
Website:
Xavier Rees

Xavier Rees

Chief Executive Officer, Havas London, Havas CX helia and Field Day
Tracey Barber

Tracey Barber

Global Chief Marketing Officer, Havas Creative Group

Phone: 07950 181 189

Dominique Bergantino

Dominique Bergantino

Managing Director (London), Co-President CX UK
David MacMillan

David MacMillan

Managing Director (Cirencester), Co-President CX UK
Stuart Peddie

Stuart Peddie

Executive Creative Director
Ol Janus

Ol Janus

Global Head of Data
Lucy Halley

Lucy Halley

Head of Strategy

About Havas CX helia

Havas CX helia is our customer engagement agency, sitting at the heart of our global CX network. We combine data, technology, strategy and creativity to deliver meaningful engagement between brands and people, across the entire length of the customer journey. With a long and rich heritage in CRM and loyalty we use our approach to create and nurture valuable relationships between brands and customers that last. Our clients are some of the largest, most influential and most ambitious brands, including Aston Martin, Compare the Market, Diageo, First Great Western, Lloyds Banking Group, Royal British Legion, Royal Mail, Starbucks and Volvo. 

Languages

English

Philosophy & Competitive Advantages

Havas CX helia is part of the global Havas CX network which is made up of +1,800 CX specialists across 26 Villages in 19 countries combining the power of rich insights, user-centric technology and experience-led design to transform business performance for our clients and partners.

We have the spirit of a start-up, but the scale of a network with all the advantages and resources you need, alongside the mindset, approach, and agility of a creatively driven independent.

We have a long and rich heritage in CRM and loyalty, and this has given us a firmly rooted belief that combining data, technology, strategy, and creativity enables us to connect people to brands in a meaningful way. We also leverage UI, UX, data and technology to design and build meaningful digital customer experiences for brands and their customers. We put users at the heart of the work, by using data to make journeys that truly answer people’s needs and carve a meaningful role in their lives.

Havas CX helia was shortlisted for Campaign's Customer Engagement Agency of the Year in both 2019 and 2021. 

Network Description

Founded in 1835, Havas Group is one of the most integrated advertising and communications networks globally, with a talent pool of 20,000+ across 100 countries. We operate under one P&L, with a shared way of working and with one single mission across our group. Headquartered in Paris, Havas operates through three business units, Havas Media Group, Havas Creative Group and Havas Health & You to optimise synergies and further reinforce Havas’ position as the most integrated of all of the major holding companies. Within Havas Creative Group sits the newly created CX Network and global production hub Havas Studios. We operate under one P&L as a private company, with one shared way of working and leadership, and with one single mission across our group. 

Our Work

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Clients

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Brand: adidas

Category: Outdoor Sports & Athletics

Brand: Aston Martin

Category: Sports Teams, Sports Events

Brand: Avast

Category: Others

Brand: Barclaycard

Category: Banking, Finance, Law & Insurance

Brand: Cancer Research UK

Category: Charities, Foundations, Volunteers

Brand: Compare the Market

Category: Banking, Finance, Law & Insurance