Giovanni Macco
Creative Director at McCann Lima
Lima, Peru
TitleUnlimited Apologies (Film Case)
Agency
Campaign Unlimited Apologies
Advertiser Entel Perú
Brand Entel
Date of First Broadcast/Publication 2018 / 5
Business Sector Telecommunications Services
Philosophy The Peruvian telco market is ruled by pre-paid users as they represent more than 70%. When ENTEL arrived in the Peruvian market in 2014 as a challenger, it needed to be aggressive to try to change the most important rule: calling to numbers that are part of your same carrier is much cheaper than calling to other carriers. That´s why competitors created their own "Private Networks", which worked on the idea that being part of the biggest providers is more convenient.

Regarding all this, ENTEL wanted to launch a new promotion for pre-paid wireless users which was unlimited calls to all providers. But being the new one is harder when consumers level of trust in the category is low.

So in order to succeed and grow, we needed to raise our sales 10% vs. the previous year and get the best association with "a provider that understands my needs" thus creating an emotional bonding experience.
Media Type Digital
Length
Chief Creative Officer
Chief Creative Officer
Creative Director
Creative Director
Creative Director
Creative Team
Copywriter
Art Director
Executive Agency Producer

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