Title | Christmas handbag |
Agency | RAPP |
Campaign | RM Programme - Garnier |
Advertiser | L'Oréal |
Brand | Garnier |
Posted | May 2005 |
Business Sector | Hygiene & Personal Care Products |
Philosophy | When the Brothers Grimm first told the story of how a tiny pea made a big impression on a princess, they never imagined the same idea would be applied to relationship marketing. |
Result | But as the following story shows, a small-budget relationship marketing programme can, if carefully targeted, have a big impact on even the most promiscuous customers delivering cost-effective, measurable results, increasing spend and ultimately building brand loyalty, with a return on investment of £1.31 for every £1 spent. |
Media Type | Direct Marketing |
Market | United Kingdom |
Account Director | Penny Shaw |
Account Director | Elizabeth Clarke |
Copywriter | Susan Young |
Managing Partner | Sarah Bryan |
Group Communications Director | Robert Mayes |
Advertising Manager | Louise Rayner |