| Title | Satisfaction |
| Agency | Accenture Song |
| Campaign | Satisfaction |
| Advertiser | Plusnet |
| Brand | Plusnet |
| Date of First Broadcast/Publication | 2015 / 8 |
| Business Sector | Internet Service Providers |
| Tagline | Broadband that loves you back |
| Story | The ad will still feature Plusnet Joe, but price is no longer the main focus. Instead the concept centres on the unrivalled customer service Plusnet provides, with the endline “Broadband that loves you back”. |
| Media Type | Television |
| Length | |
| Advertising Manager | Sarah Pepworth |
| Director | Sam Holst |
| Creative Director | Richard Connell |
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