An award-winning business leader, speaker and best-selling author, Bruno Gralpois is considered the world's top client/agency relationship expert by his peers in Fortune 100 companies and various leading industry organizations. He's been featured in many trade publications and media outlets for his thought-leadership and innovative thinking. Bruno has extensive client and agency experience at fast-growing organizations and is the co-founder of Agency Mania Solutions, a premier service and technology firm specialized in helping companies realize the transformational value of managed partnerships. Bruno is the former Head of Global Marketing Operations at Visa Inc. where he was responsible for driving marketing excellence around the world. As Director of Global Agency Strategy at Microsoft, he developed a company-wide approach to driving business impact through successful partnerships. He received the highly prestigious Marketing Excellence Award directly from Steve Ballmer, Microsoft's CEO, for his leadership and continued accomplishments. Bruno held leadership positions in pre and post-IPO high-tech companies - AvenueA/Razorfish and Visio.Bruno is the former Head of Relationship Marketing at Clearwire/Sprint. Bruno holds a MBA in Marketing and International Business. He is a frequent speaker and an Economic Advisor for the French Ministry of Commerce and Trade. Bruno is the author of best-seller "Agency Mania" and the former chair of the Association of National Advertisers Client/Agency Committee. Bruno is an active member of associations and industry forums where he contributes to increase the impact of effective client/agency relationships and brand building efforts on their company's bottom line.