Craig Young is responsible for the successful operation of the Australian client service function. As a research practitioner he is a dualist, with experience in the development and management of large-scale tracking and prevalence studies, as well as in qualitative research to support the development of effective social marketing campaigns. He has extensive experience across both commercial (especially financial services, tourism, and media) and public sectors (health, employment, education, and tourism). Craig has 20 years of experience in senior management and consulting roles, including at Nielsen in Hong Kong and Roy Morgan Research in Australia. He is currently the Vice President of AMSRO, the industry body representing market research in Australia.