Consultancy and implementation of projects related to the integration of all the contact points of the brand with their omnichannel consumers, generating memorable experiences with them.
Transforming the way organizations build relationships with people by the creation of customer-centric strategies, managing client acquisition and loyalty, becoming cost-effective and driving revenues.
Main responsabilities include:
- Translation of the global company strategy into the local sales plan: detect and create new business opportunities for the company. Category and company prioritization, understanding of the prospect potentiality, mapping of contacts within an organization, contacting, CRM maintenance, updating of the pipeline of sales, closing of meetings and agenda organization.
- Translation of the global company strategy into the local marketing and communication plan: creation, execution and results evaluation. Detecting needs and opportunities of the company per touch point on regards the moments of the customer journey & main target. Mapping of actions per touch point and execution.
- Accounts: Help in the identification process of prospects needs, prior step for proposals creation, as well as in budgeting and project dimension. Includes support in proposals creation when needed.