Marwan El Hadidy

Marwan El Hadidy

Operations Director at TMI.
Egypt

About me

Co-Founder of TMI. Currently making headway in media production and innovation.

I am currently overseeing all production and operations of TMI; getting a substantial exposure and experience in online and TVC media advertising for multinationals.

A holder of both a BSc. in Engineering and a diploma in Executive Management. Gained extensive knowledge in the inner workings of corporate environments, coupled with having a solid engineering background. Not only does this enable me to work adequately in technical jobs, however, it also makes me think critically and tackle issues affecting organizations in an creative, yet effective and efficient way.

Having worked with various Construction, Automotive, FMCG Companies, Electronics, Distribution and Media organizations has made me versatile and adaptable enough to work in any environment and under varying stresses, while still uniquely meeting and sometimes even exceeding my employers’ and partners’ initial expectations.

Regarding my hobbies, I am an avid writer, with major interest in filmmaking and watchmaking. I’ve dabbled in guerrilla documentaries for a while but am now focusing on a career in media production and advertising. I am fluent in both English and the Arabic language, and I am currently learning my third language on my way to becoming a polyglot. My goal is to pursue my passions, while being an asset to any organization that I may join in the future.

Highlights of Qualifications:

• Reliable and dedicated.
• Proven leadership abilities.
• Excellent communication skills.
• Highly organized and detail oriented.
• Able to learn new skills quickly without supervision.
• Recently acquired experience in a corporate environment.
• Handled Key Accounts for International Sales and Exports.
• Holder of a Bsc. in Engineering from both Egypt and the UK.
• Extensive knowledge of Agri business and agricultural exports.

Positions

Operations Director
The Media Innovators
August 2016 - Present (2 years 2 months)
• Co-created business strategies and implemented them according to TMI’s 4 pillars.• Successfully managed to reduce costs by 30%, while also increasing markups and margins of the services rendered.• Following up on all pending projects with the finance and supply chain departments to ensure timely delivery.• Collecting due payments from accounts and resolving discrepancies that may affect the delivery schedule.• Successfully surpassed our initial forecasted sales plan for the year 2016, with over 150%.
Key Account Executive
Union Group Egypt
June 2015 - July 2016 (1 year 1 month)
• Generating Sales of Samsung’s hand-held products from all Egyptian mobile operators.• Accounts Managed: Etisalat, Carrefour, and Hyper-One• Soliciting feedback from all operator representatives and branch promoters, and reporting back to the channel manager and commercial director.• Issuing a daily market report based on branch visits, feedback from clients, and tech news.• Successfully obtaining new accounts to increase our client's database based on marketing research from the marketing team.• Developing repeat business and ensuring continuous orders are met through trade key accounts.• Following up on orders with finance and supply chain to ensure timely delivery.• Collecting due payments from accounts and resolving discrepancies that may affect the delivery schedule.• Collaborating with the repair team to ensure that clients receive adequate after sales support in a timely manner.
Key Account Executive
Ghabbour Farms
November 2014 - June 2015 (7 months)
• Developed new business strategies and approaches to respond to client concerns and meet budget guidelines.• Researched and analyzed market trends and needs to develop account strategies and convey to the Sales Manager and the Director.• Proposed new products to clients and conducted introductory presentations.• Successfully obtained new business deals with the North American market via building strong connections with major US and Canadian importers.• Established connections with PMA and CPMA to ensure further growing business opportunities with the US and Canada.• Increased accounts revenue and identified new business opportunities, while adhering to the given budget structure.• Maintained client relations to build excellent reputation for service and produce repeat business.• Developed a new and improved corporate identity to propel the company forward among international markets.• Marketed new products and offers using the Adobe Creative Suite tools.
Management Associate
Ghabbour Auto
January 2014 - December 2014 (11 months)
• Procurement Specialist - Evaluated suppliers and issued purchases for the whole group’s marketing needs. - Arranged tenders and committees,created and followed up on and approved purchase orders for all marketing matters of the entire GB Group of companies. - Acquired quotations for requested items and negotiated price of suppliers to get their prices to reasonable amounts. - Issued payment vouchers to finalize purchases.• Business Relationship Executive - Worked as a part of the Business Relationship Management (BRM) team. - Provided tailor made IT solutions to various business units within the organization to meet their requirements via the Information Technology Infrastructure Library (ITIL). - Translated the business units’ needs to the IT department; to tailor a seamless software integration experience with all service centers operations. - Created and delivered a fully working logistics module to track shipments, and automate price calculations of vehicles and spare parts.• Service Advisor - Studied, diagnosed, and solved common issues with vehicle repair and maintenance. - Supervised and followed up with vehicle maintenances. - Estimated and sold car repair and maintenance solutions to customers. - Improved on customer satisfaction, by introducing innovative process enhancement solutions to minimize customer's waiting time. - Eliminated comebacks with the same issue in a vehicle, by implementing the quality procedures. - Made sure that repair estimates are reasonable. - Ensured that repairs were finished by the promised delivery time and with the estimated cost. - Followed up with spare parts for procurement of materials. - Ensured chief technicians are following quality control policy and procedures. - Studied factory’s technical information/service bulletins. - Ensured customer satisfaction by implementing HMC's Six Steps.
Assistant Project Manager
Basco Engineering & Trading
June 2013 - November 2013 (5 months)
• Studied bids and tenders, tender drawings, and equipment technical specifications.• Contacted foreign suppliers for quotations, inquiries for industrial laundromats, steam generators, and kitchen equipment.• Performed on-site inspections and compared between drawings and actual design to ensure that there are no design conflicts.• Met with major consultants, project manager, and the owning company of the project to discuss the equipment layouts, equipment ingress routes, variation in specifications, and variation between the design drawings and contractor’s shop drawings.• Reported conflicting issues to the project manager and conferred with consultants about variations that affected the project’s time schedule and the specifications of the submitted equipment, while often discussed and suggested solutions for said issues.

Education

Executive Management Diploma

2014 - 2015 (1 year)

Bachelor's degree/higher diploma

2006 - 2012 (6 years)
• Major: Mechanical Engineering<br>• Specializations: Mechatronics<br>• Thesis Group Project: Designed A Nano Planetary Atmospheric Entry Vehicle (Group Leader).<br>• Thesis Research Project: Investigated Friction Sources In Gripper Joints And Their Reduction.

Bachelor of Engineering (B.Eng.)

2006 - 2012 (6 years)
Bachelor of Engineering from Loughborough University

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