Anna  Zakharova
Strategic Planning Director at Instinct
Moscow, Russia
TitleIKEA. LITERATURE
Agency
Campaign LITERATURE
Advertiser IKEA
Brand IKEA
PostedAugust 2018
Business Sector Drugstores, Specialty Stores
Story Synopsis;The competitive environment has grown. The number of outlets that offer customers a wide variety of solutions for furnishing, decoration and home design has increased.;At the same time, in Russia, IKEA furniture is perceived as ordinary and predictable.;Most people imagine typical Scandinavian furniture and cold similar interiors.;People do not expect anything new from IKEA.;The annual autumn launch of the new IKEA Catalog is not only the opportunity to present new collections. This is an event traditionally awaited by the customers. So, IKEA decided to made focus on the image of the IKEA and to prove our customers that IKEA it’s not only minimalistic and predictable products. And to demonstrate them how IKEA can help create completely unexpected and unique interior solutions.;Strategy;Our target audience - family men and women aged 25-45 years, who are interested not only in arranging in their home comfortable and cozy environment, but also who are interested in their house getting a certain "face", style and character.;They can't afford to invite a designer to decorate their apartment.;They perceive the IKEA offer as a set of white or wooden racks, which everyone has, and which are recognizable in other apartments. They do not see in IKEA unique character, which they would like to impart to their own apartment.;Our objective was to change IKEA image as boring and predictable.;And to show that IKEA has products for different styles and tastes, with IKEA you are not limited to standard home-furnishing solutions.;Relevancy;Russian people perceived the IKEA furniture as ordinary and predictable, only be used to create Scandinavian style interiors which everyone has.;People don’t expect something new or interesting from IKEA.;Our objective was to change IKEA image as boring and predictable.;Standard advertising campaign will not change the IKEA image and perception of the customers. So, we decided to involve and immerse customers into the “IKEA world”, show them the other ideas that IKEA could offer. We give customers an opportunity to look through the ideas from IKEA and feel them in real life experience.;Outcome;The brand perception in terms of "The brand offers me something new" increased during campaign by 6%, and the perception "Offered variety of styles in IKEA is so great, that I will always find something for myself" – by 8%.;The average number of visited pages of the IKEA Catalog during the campaign increased from 5.3 pages to 7.4 pages (by 39%).;The share of IKEA website (ikea.ru) visitors, who make the shopping list, increased from 3.8% on average to 5.6% (by 47%).;Additional store traffic during the campaign period – 8,4 million people.;Execution;To convince customers that IKEA interior design solutions can be unexpected and unique and that they can be created with the IKEA products we found descriptions of 5 interiors from different periods and styles in famous novels and turned them into 5 real room sets using only IKEA products.;In 11 Russian cities we created one of the most amazing interior in real life as the IKEA photo zone. Each customer was invited to visit interiors using VR glasses. While customers were looking round the interiors, actors were reading the extracts from the novels.;On the ikea.ru website we offered a 360-degree video tour through all the interiors;Anyone could wander thru the amazing interiors and compare the results with the quotes that actors were reading.;Poster & Print campaign with the interiors were placed in all forms of public transport in Russia's seven largest cities.;Campaign Description;The products from the new IKEA Catalog are so original and unique that with these IKEA products it is possible to create in apartments any interior even the most unexpected one.;THE HOME THAT HAS YET TO BE IMAGINED!
Story (original language) Russian people perceived the IKEA furniture as ordinary and predictable, not suitable for creating unique interior solutions. To convince them, IKEA recreated with the help of its products interiors from five famous literary works. THE HOME THAT HAS YET TO BE IMAGINED! As a result of the campaign, the attitude towards IKEA changed significantly, it came to be perceived as diverse and original. The number of visitors in stores increased to 8.4 million people, and on the ikea.ru site – by 39%. The number of customers who made shopping lists on the ikea.ru site also increased by 47%.
Media Type Case Study
Length
Executive Creative Director
Executive Creative Director
Art Director
Copywriter
Planning Director
Production Company Reflex Production
Account Management Team
Account Management Team
Account Director
Creative Supervision / Idea creation & art direction / Idea creation & texts / Strategy / Client service / Client service / Client service / Videos & Photo Production / Client & idea approval Roman Firainer & Yaroslav Orlov
Creative Supervision / Idea creation & art direction / Idea creation & texts / Strategy / Client service / Client service / Client service / Videos & Photo Production / Client & idea approval Antonina Pirogova
Creative Supervision / Idea creation & art direction / Idea creation & texts / Strategy / Client service / Client service / Client service / Videos & Photo Production / Client & idea approval Evgeniy Golovan
Creative Supervision / Idea creation & art direction / Idea creation & texts / Strategy / Client service / Client service / Client service / Videos & Photo Production / Client & idea approval Anna Zak
Entrant Company INSTINCT
Idea Creation INSTINCT
Production INSTINCT

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