Ken Hoggins
Creative Director at BBH
London, United Kingdom
TitleBrussel Sprouts
Agency
Campaign Waitrose Campaign
Advertiser Waitrose Ltd
Brand Waitrose
PostedFebruary 2001
Business Sector Department Stores, Supermarkets
Philosophy David versus Four Goliaths: How Advertising Quietly Revolutionised a Successful Business



This case documents how Waitrose strengthened its position as the UK’s pre-eminent food retailer despite tough competition from larger spending rivals. Increasing advertising budgets played a vital role in building loyalty and attracting new customers, adding over £40m to revenue in 2001/2 and helping turnover grow by £600m between 1997/8 and 2001/2.
Media Type Print
Market United Kingdom
Copywriter
Photographer
Creative Director
Creative Director
Copywriter
Advertising Manager

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