Manuel Bordé
Global Chief Creative Officer, Commerce at VML
New York, United States
TitleElena's Heartbreak Ice Cream (Board)
Agency
Campaign The Fan Heartbreak Ice Cream
Advertiser Elena's
Brand Elena's Ice Cream
Date of First Broadcast/Publication 2021 / 4
Business Sector Ice Cream
Story Mexican ice cream brand Elena’s launched Adiós Amor Adiós, an ice cream designed with heartbreak in mind.  The limited-edition ice cream pint includes five flavors strategically layered to coincide with the stages of a breakup, including Matcha Tea for anger, which raises serotonin, GABA, and dopamine levels. Dark Chocolate is for sadness because its rich amino acids help the brain release endorphins. The campaign, created with VMLY&R COMMERCE, also embeds QR code on each pint that offer advice and prizes. For the "anger" stage, consumers can order free delivery of their ex’s clothing to a local donation site. Heartbroken ice cream lovers are rewarded with a free Tinder Gold subscription for the "hope" stage. The work was a flavorful success, with results including: • More than 230% increase in website visits • First lot sold out in less than one week • 160% increase in other ice cream flavor sales • 420% increase in social media mentions
Media Type Case Study
Global Chief Creative Officer
Executive Creative Director
Executive Creative Director
Executive Creative Director
Creative Director
Associate Creative Director
Associate Creative Director
Art Director
Motion Design Lead
Content Designer
Growth Operation Manager

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