Tom Goosmann
Chief Creative Officer at True North Inc.
New York, United States
TitleGame Changers Website
Agency
Campaign Game Changers Website
Advertiser Medco Health Solutions, Inc.
Brand Medco®
Date of First Broadcast/Publication 2010 / 5
Product Express Scripts
Business Sector Health & Pharmaceutical Products
Tagline Changing The Game.
Story When you have a long history of innovation, building a site called MedcoGameChangers.com seems perhaps a bit too boastful. But if you’re Medco, and you’re looking to grow your customer base, you have to strut your stuff. Our digital strategy behind the lead-nurturing program we built for Medco rested on these four pillars:
1. Hyper-personalize the experience to demonstrate Medco’s commitment to one-to-one service.
2. Create a hub of engagement that provides information via videos and articles, and offers a portfolio of free, informative downloads.
3. Modulate the dialogue to keep interest high and pass-along vigorous.
4. Use data to drive content decisions and, most important, to inform the dialogue between sales rep and prospect. 
Result A year and half later, web metrics for MedcoGameChangers.com went through the roof and a new $18-million client came through the door. Icing on the cake—the Medco-True North team also accepted an International ECHO Award in 2011. Now that’s a healthy return on investment. 
Media Type Web Site
Interactive Production Artist
Technical Director
Strategic Planning Director
Account Executive
Account Director
Associate Creative Director
Creative Director
Chief Creative Officer

People related to this work

Talent you might be interested in

Trending

Create a free Talent profile and become a member of AdForum

Get Started